Issues at cloud provider causing unresponsive Hypernodes

Incident Report for Hypernode

Resolved

This incident has been resolved. We're continuing to monitor the situation.
Posted Dec 15, 2022 - 15:56 CET

Identified

Our Cloud Provider has identified the issue, and is working on bringing all services back online. Connectivity to most Hypernodes that were impacted has already been restored.
Posted Dec 15, 2022 - 15:32 CET

Investigating

We are getting reports about unresponsive webshops and customers not being able to SSH into their Hypernode. Our cloud provider is investigating this issue. We will update this status when we know more.
Posted Dec 15, 2022 - 15:17 CET
This incident affected: Hypernode Platform (Hypernode Servers).