Reduced availability on cloud provider

Incident Report for Hypernode

Resolved

This incident has been resolved.

Posted Jul 24, 2023 - 12:31 CEST

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Jul 24, 2023 - 12:18 CEST

Investigating

We've identified issues with one of our cloud providers which results in reduced availability in our API functionality to order or change product plans. We're investigating the root cause together with our providers and resolve the degraded availability. Until this period ordering and/or changing product plans is not available.

Posted Jul 24, 2023 - 12:09 CEST

This incident affected: Hypernode Platform (Hypernode Toolset / API / Control Panel) and Third-Party Service Providers.