Several Hypernodes could have issues with mail not being sent or received

Incident Report for Hypernode

Resolved

This incident has been resolved.
Posted Sep 15, 2022 - 16:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results. But please make sure you'll check https://www.dmarcanalyzer.com/spf/checker/ if you experienced problems with mail. Because you are not allowed to have more than 10 lookups, if so you'll have to reduce them.
Posted Sep 15, 2022 - 16:44 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 15, 2022 - 16:28 CEST

Update

We are continuing to investigate this issue.
Posted Sep 15, 2022 - 16:23 CEST

Investigating

We are currently investigating this issue. But please be aware that if you have more than 10 lookups according to https://www.dmarcanalyzer.com/spf/checker/ you will have problem with your mail. As you are not allowed to have more than 10 lookups.
Posted Sep 15, 2022 - 16:23 CEST
This incident affected: Hypernode Platform (Hypernode Servers).
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